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Cold calling
Three opening mistakes that lose the prospect too early
A quick diagnostic for making the first thirty seconds clearer and more relevant.
Hello Consumer Business Development Hub
Good morning, Alex.
Know your number. Work the plan. Build momentum.
Your weekly mission control
You are 6 appointments away from target.
The dashboard converts your weekly ambition into the practical activity required today — with no mental arithmetic before your first coffee.
Weekly appointment target
104 booked so farAppointments remaining
660% still to closeCommission goal
£1,000£400 earnedCommission still available
£60040% securedCalls still needed this week150 calls
Today's call goal50 calls
Your hourly pace9 calls / hour
Today’s focus
One clear number at a time.
Complete the activity in front of you, keep the data current, and let the tracker show the next best move.
Action plan
Momentum
Consistency streak
4 days
You have logged meaningful activity on four consecutive working days. Keep the rhythm going today.
MTWTF
Next milestone
Stay on track
2 more
Book two more appointments to reach the next weekly progress milestone.
Recommended next step: watch the hourly goals lesson.
Live activity
My activity today
Log each activity as you work and see your progress update instantly.
Start with 9 focused calls in your first hour.Small blocks make the weekly target feel achievable.
CallsToday’s target: 50
24 / 50
Quality conversationsTarget: 16
11 / 16
AppointmentsToday’s target: 2
1 / 2
Follow-upsTarget: 8
5 / 8
Quick actions
Tools for the job
Move straight from learning into action with seven working tools.
Hourly Goal Tracker
Turn the weekly target into manageable daily and hourly activity.
↗Boolean Search Generator
Build focused LinkedIn and database searches in seconds.
↗Follow-up Builder
Create a structured phone, email and LinkedIn cadence.
↗Appointment Calculator
Work backwards from the result using conversion rates.
↗5-Minute Research Planner
Prepare a concise, relevant prospect briefing before contact.
↗Cold-Call Opener Builder
Create a relevant first thirty seconds without sounding scripted.
↗Discovery & Objection Planner
Prepare natural questions and calm objection responses.
↗Start here
Six practical training videos
Short lessons built around what a new business development executive needs to do today.
Video 1 · Goals
Breaking down your goal into achievable hourly targets
Turn weekly appointments and commission ambitions into a calm, practical plan for each working hour.
Video 2 · Prospecting
Finding the right prospects
Define the ideal customer, identify useful job titles and avoid wasting time on unfocused prospect lists.
Video 3 · Research
The five-minute prospect research method
Find the company context, contact responsibility, likely challenge and a genuine reason to approach.
Video 4 · Cold calling
How to earn the next 30 seconds on a cold call
Use a clear introduction, relevant reason, recognisable problem and permission-based transition.
Video 5 · Conversations
Asking better questions and handling the first three objections
Improve discovery, listen properly and respond calmly to “not interested”, “already covered” and “send information”.
Video 6 · Follow-up
Following up without being ignored
Use phone, email and LinkedIn with a reason for every contact — rather than repeatedly “checking in”.
Full company training library
Company-specific videos ready to unlock.
Your complete hub expands the six starter lessons into a structured video academy built around your proposition, customers, systems and standards.
Company Academy
Your company, products and proposition
Give every new starter a clear understanding of what you sell, why it matters and how to explain it.
Ideal Customer
Understanding your ideal customer and buyer roles
Recognise the companies, job titles, priorities and buying signals that deserve attention.
Territory Planning
Company-specific prospecting and territory planning
Build focused account lists, prioritise opportunities and organise prospecting time effectively.
Call Openings
Approved cold-call openings and talk tracks
Use company-approved language that earns attention without sounding scripted or generic.
Discovery
Discovery questions for your proposition
Ask questions that uncover need, impact, urgency, decision process and a valuable next step.
Objections
Company-approved objection handling
Respond confidently to the objections your team hears most often using approved examples.
Positioning
Competitor positioning and differentiation
Explain your strengths clearly, compare responsibly and protect the value of your proposition.
CRM Workflow
Using your CRM properly
Keep records accurate, capture outcomes and create a reliable follow-up and reporting rhythm.
Calling Workflow
VoIP calling and outcome logging
Use click-to-call, call outcomes and activity logging efficiently where integrations are enabled.
Negotiation
Negotiation and protecting value
Handle commercial pressure, avoid unnecessary discounting and agree balanced next steps.
Growth
Account development, referrals and expansion
Turn strong customer conversations into referrals, introductions and wider account opportunities.
Quality & Sign-off
Compliance, quality and manager sign-off
Apply approved standards, complete assessments and demonstrate readiness for independent selling.
Sales insights
Keep learning between lessons
Short, practical articles can also feed the public website and support organic search.
Follow-up
How to follow up without writing “just checking in”
Give the prospect a useful reason to read and respond to every message.
New starters
Your first week in business development: what good looks like
A reassuring guide to activity, conversations, learning and early confidence.
Private support
Don’t get stuck. Ask a sales coach.
Send a private WhatsApp question or book a focused five-minute call with Hello Consumer when you need help with a script, objection or prospect.
Private by design. Your organisation can choose whether questions go to Hello Consumer, an internal manager, or both.
Your 90-day success journey
The first 90 days, mapped out clearly.
A structured path gives new starters confidence and gives managers a consistent coaching framework. The complete journey is included in your branded company hub.
Phase oneDays 1–30
Learn the foundations
Understand the company, proposition, audience, tools and expected daily behaviours.
Company and product academy
Prospecting and call practice
Manager sign-off checkpoints
Phase twoDays 31–60
Build consistency
Turn the core skills into a repeatable routine while improving conversion and confidence.
Call reviews and coaching
Objection and follow-up mastery
Conversion improvement goals
Phase threeDays 61–90
Perform with ownership
Develop stronger judgement, take ownership of the pipeline and work towards full productivity.
Advanced playbooks and scenarios
Personal development plan
90-day certification
Enterprise connections
Fit around the systems your team already uses.
The hub delivers value from day one, with CRM and VoIP connections available as tailored enterprise integrations.
VoIP Calling Centre
Let a representative start a call from the hub, capture the outcome and update their activity without duplicating work.
CRM connection
Reduce duplicate entry by exchanging selected contacts, activities, outcomes and pipeline information.
User access and security
For larger teams, access can be configured around roles, permissions and your preferred sign-in process.
Integration availability depends on your chosen platform, permissions, data requirements and security standards. Hello Consumer will scope the right connection for your team.
Manager area · Full package
See the gap — then coach the right behaviour.
Managers can view targets, activity, conversion, learning progress and requests for support across the business development team.
✓ Team target and commission dashboard
✓ Individual activity and conversion
✓ Training completion and quiz scores
✓ Coaching notes and support requests
✓ 90-day onboarding checkpoints
✓ Optional CRM and VoIP reporting